Get Google reviews

Google reviews provide useful information and help your business stand out. Reviews show up next to your Business Profile in Maps and Search.

Tip: Your customers don’t need a Gmail address to leave a review if they sign in to their Google Account.

You can request reviews from customers by sharing a URL specific to your business.

You can encourage your customers to spread the word about your business through Google reviews with these best practices:

Verify your Business Profile: This makes your business information show up on Maps, Search, and other Google services. To respond to a review, you must have a verified business
Remind customers to leave reviews: Let them know it’s quick and easy to leave reviews . Business owners shouldn’t offer incentives to customers to leave reviews. You can also get customers to leave reviews if you create and share a link .
Reply to reviews to build customer trust: Your customers will notice your business values their input if you read and reply to their reviews .
Value all reviews: Reviews are useful for potential customers when they’re honest and objective. Customers find a mix of positive and negative reviews more trustworthy. You can always respond to a review to show the customers that you care and provide additional context. If the review doesn’t follow our posting guidelines , you can request its removal .

You can create and share a link for customers to leave reviews. To get customers to use the link:

Go to your Business Profile. Learn how to find your profile .
Select Customers > Reviews > Get more reviews.
Share the link with your customers directly or use the sharing options provided.